End User License Agreement

IMPORTANT: READ THIS AGREEMENT CAREFULLY BEFORE USING SHARETRACK. This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you (either an individual or entity) and Doin, LLC ("Doin," "ShareTrack," "we," "our," or "us"), the publisher of ShareTrack, for the ShareTrack software: the web application at app.sharetrack.org and its public pages, the ShareTrack Water mobile app for iPhone and Android (the "App"), related services, and any associated third-party integrations (collectively, the "Software").

1. Grant of License

Subject to the terms of this EULA and, for organizations that subscribe to ShareTrack ("Organizations"), payment of applicable fees, ShareTrack grants you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the ShareTrack platform through our authorized web interface
• Download, install, and use the App on phones and tablets that you own or control (for the App Store, as described in Section 19)
• Use the Software solely for your internal business purposes or, if you are a shareholder or irrigator, for your own dealings with the Organizations that keep your records
• Allow authorized users within your organization to access the platform under your account
• Connect the Software to authorized third-party integrations (such as QuickBooks Online)

The App is free and has no in-app purchases. Organizations' subscription plans (Starter, $49 per month; Professional, $149 per month; and Enterprise, $349 per month) are billed monthly. Every plan starts with a 14-day free trial, and no credit card is required to start. An Organization may cancel at any time by emailing support@sharetrack.org: fees already paid for the current month are not refunded, the subscription ends at the end of that billing month, the Organization's data stays accessible until then, and we provide an export of its records on request. Section 5 of the Terms of Service gives the full fee, trial, and cancellation terms.

This license is conditioned upon your compliance with all terms of this Agreement, the Terms of Service, and the Privacy Policy.

2. License Restrictions

You expressly agree that you will NOT:

• Copy, reproduce, modify, adapt, or create derivative works of the Software
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Software
• Rent, lease, lend, sell, sublicense, or transfer the Software to third parties
• Remove, alter, or obscure any proprietary notices, labels, or marks
• Use the Software to develop, train, or improve a competing product or service
• Access the Software through automated means (bots, scrapers, crawlers) without authorization
• Circumvent, disable, or interfere with security features or access controls
• Use the Software for any unlawful, fraudulent, or malicious purpose
• Transmit viruses, malware, or other harmful code through the Software
• Interfere with or disrupt the integrity or performance of the Software
• Attempt to gain unauthorized access to any systems or networks connected to the Software

3. Third-Party Integrations

3.1 QuickBooks Online Integration

The Software integrates with QuickBooks Online, a product of Intuit Inc. When you authorize this integration:

• You consent to ShareTrack accessing your QuickBooks data as described in our Privacy Policy
• You acknowledge that your use of QuickBooks is governed by Intuit's terms and policies
• You understand that ShareTrack uses QuickBooks data solely to provide the integration functionality
• You agree that ShareTrack does not provide third-party API access to your QuickBooks data
• You may disconnect the integration at any time in ShareTrack, which will revoke ShareTrack's access

ShareTrack does not process card or bank payments. When a shareholder pays an invoice through a QuickBooks Online payment link, Intuit processes the payment under its own terms.

3.2 Deepgram Integration (Audio Transcription)

The Software uses Deepgram for audio transcription:

• When you ask for a transcript, Deepgram fetches the meeting audio through a private link that expires after 6 hours
• Deepgram's handling and retention of audio are governed by its own terms and privacy policy
• We delete meeting audio from ShareTrack 30 days after it is transcribed
• Transcripts can contain errors, such as misheard words or wrong speaker labels, and should be reviewed before use
• Transcription is optional—you may enter meeting content manually

3.3 OpenAI Integration (AI Minutes Generation)

The Software uses OpenAI for AI-powered meeting minutes generation:

• Meeting transcripts are sent to OpenAI for processing when you use the AI minutes feature
• OpenAI does not use API data to train their models
• OpenAI may retain API inputs for up to 30 days for abuse monitoring
• AI-generated minutes can contain errors or omissions, and your Organization must review and correct them before approving, publishing, or relying on them
• ShareTrack is not responsible for the accuracy of AI-generated content
• AI minutes generation is optional—you may write minutes manually

3.4 OAuth Authorization

Third-party integrations use OAuth 2.0 for secure authorization:

• OAuth tokens are stored only on our servers, in a database that is encrypted at rest, and are never sent to browsers or apps
• Tokens are never logged, displayed, or transmitted insecurely
• Access tokens are refreshed automatically; you do not need to re-authorize frequently
• Upon disconnection, the stored tokens are deleted
• We do not share OAuth tokens or integration credentials with any third party

3.5 Third-Party Terms

ShareTrack relies on service providers to run the Software: Supabase (hosting, database, sign-in, and file storage), Expo, Apple, and Google (push notifications and App updates), Cloudflare (off-site backups), email delivery providers, and Google Fonts. Our Privacy Policy describes what each receives. Your use of third-party services through ShareTrack is subject to those services' terms of service, privacy policies, and license agreements. ShareTrack is not responsible for the content, privacy practices, or policies of third-party services.

4. Intellectual Property Rights

4.1 ShareTrack Ownership

ShareTrack retains all right, title, and interest in and to the Software, including but not limited to:

• All software code, algorithms, and technical implementations
• All user interface designs, graphics, and visual elements
• All documentation, training materials, and related content
• All trademarks, service marks, logos, and trade names
• All patents, copyrights, trade secrets, and other intellectual property

4.2 Your Rights

This EULA does not grant you any ownership rights in the Software. You receive only the limited license rights expressly granted herein.

4.3 Protection

The Software is protected by copyright laws, international treaty provisions, and other intellectual property laws. Unauthorized reproduction, distribution, or use may result in civil and criminal penalties.

5. Your Data

5.1 Ownership

Organizations retain all ownership rights to data they input into ShareTrack ("Your Data"), including shareholder records, certificate information, irrigation schedules, meeting content, financial data, and business information. Doin processes Your Data on the Organization's behalf to provide the Software, as described in our Privacy Policy. Each Organization is responsible for the accuracy of its records and for having the right to enter its shareholders' personal data and to publish its irrigation schedule, as described in the Terms of Service.

5.2 License Grant

You grant ShareTrack a limited, non-exclusive, worldwide license to:

• Store, process, and transmit Your Data to provide the Software's functionality
• Create backup copies for redundancy and disaster recovery
• Access Your Data as necessary to provide technical support you request

Doin uses Your Data only to provide the Software, as described in our Privacy Policy.

5.3 Data Access

ShareTrack personnel will not access Your Data except:

• To provide and maintain the Software's functionality
• To respond to support requests you initiate
• As required by law, court order, or government authority
• To address security incidents or suspected Terms violations

5.4 Third-Party Data Restrictions

For data accessed through third-party integrations (such as QuickBooks Online):

• We use such data solely for the functional purposes of the integration
• We do not sell, rent, or share such data with third parties for their independent use
• We do not use such data for advertising or marketing purposes
• We do not export or store such data for purposes beyond providing the integration features
• We do not provide external API access to such data

6. Security

ShareTrack implements comprehensive security measures to protect the Software and Your Data:

6.1 Technical Safeguards

• Encryption: Data is encrypted in transit with TLS and at rest by our hosting providers
• Authentication: Sign-in is handled by our authentication provider, and short-lived access tokens are refreshed automatically
• Access Controls: Role-based permissions, with each Organization's data kept separate by database row-level security
• Infrastructure: Regular security patches, vulnerability scanning, and monitoring

6.2 Credential Handling

• User passwords are handled by our authentication provider and stored only as one-way hashes; never stored in plain text
• OAuth tokens are stored only on our servers; never logged or exposed
• Your sign-in session is kept in your browser's local storage, or on your phone for the App, and signing out removes it
• We do not log user credentials or sensitive authentication data

6.3 Vulnerability Protection

The Software is designed and maintained to protect against common security vulnerabilities including:

• Cross-Site Request Forgery (CSRF)
• Cross-Site Scripting (XSS), both reflected and stored
• SQL Injection and XML Injection
• Authentication and Session Management vulnerabilities
• Unvalidated redirects and forwards

7. Third-Party Components

The Software, including the App, may include third-party open source components subject to their own license terms. A list of significant third-party components and their licenses is available upon request. Nothing in this EULA limits your rights under, or grants you rights that supersede, the terms of any applicable open source license.

8. Updates and Modifications

ShareTrack may, at its sole discretion:

• Release updates, patches, bug fixes, or new versions of the Software
• Add, modify, or remove features and functionality
• Update security measures and technical requirements
• Require acceptance of updated terms for continued use

The App may download updates through Expo's update service, the App Store, or Google Play. If your version of the App is too old to work with our servers, the App will ask you to update it before you can keep using it.

We will provide reasonable notice of material changes. Continued use after changes constitutes acceptance of the updated Software.

9. Support and Maintenance

We reply to support requests within 24 hours on business days, on every plan. Support channels vary by plan, as listed on our pricing page:

• Starter Plan: Email support
• Professional Plan: Priority support
• Enterprise Plan: A dedicated account manager, with phone and video support

App users and shareholders using the public pages can email support@sharetrack.org. Questions about your shareholder records, invoices, schedule, or water deliveries should go to the Organization that keeps them.

Support does not include customization, training, or assistance with third-party products (except as they relate to ShareTrack integrations).

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

ShareTrack does not warrant that:

• The Software will meet your specific requirements or expectations
• The Software will be error-free, uninterrupted, or completely secure
• Results obtained from the Software will be accurate or reliable
• Defects or errors will be corrected in any specific timeframe
• Third-party integrations will be continuously available or error-free

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• SHARETRACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
• SHARETRACK SHALL NOT BE LIABLE FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL
• SHARETRACK SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THIRD-PARTY INTEGRATIONS OR SERVICES
• SHARETRACK'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF THE FEES ACTUALLY PAID BY YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US $100)
• THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF SHARETRACK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

Some jurisdictions do not allow certain limitations of liability. In such cases, the limitations shall apply to the fullest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless ShareTrack and its officers, directors, employees, contractors, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Software
• Your violation of this EULA or any applicable law
• Your violation of any third-party rights, including intellectual property rights
• Your Data or content you upload, store, or transmit through the Software
• Your authorization and use of third-party integrations
• Any claims brought by your users, customers, or shareholders

13. Term and Termination

13.1 Term

This EULA is effective from the date you first use the Software and continues until terminated.

13.2 Termination by You

You may terminate this EULA at any time by discontinuing use of the Software and deleting the App from your devices. Organizations can close their account by emailing support@sharetrack.org.

13.3 Termination by ShareTrack

ShareTrack may terminate this EULA immediately if you:

• Violate any material term of this EULA
• Fail to pay applicable fees when due
• Engage in fraudulent, abusive, or illegal activity
• Pose a security risk to the Software, other users, or third-party integrations

13.4 Effects of Termination

Upon termination:

• Your license to use the Software immediately terminates
• You must cease all use of the Software
• You have 30 days to export Your Data
• ShareTrack will delete or anonymize Your Data within 90 days, except as required by law, and backup copies are deleted on the schedule described in our Privacy Policy
• All third-party integration connections will be disconnected and tokens deleted
• Sections 4, 5.4, 10, 11, 12, 15, and 19 survive termination

14. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations and sanctions programs administered by OFAC. You represent and warrant that:

• You are not located in, or a resident or national of, any country subject to U.S. trade sanctions
• You are not on any U.S. government denied party list
• You will not export, re-export, or transfer the Software in violation of applicable laws

15. Governing Law and Dispute Resolution

15.1 Governing Law

This EULA is governed by and construed in accordance with the laws of the State of Utah, USA, without regard to conflict of law principles.

15.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to this EULA shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. For individuals who use ShareTrack or the App for personal, family, or household purposes, the AAA's Consumer Arbitration Rules apply instead of the Commercial Arbitration Rules. The arbitration shall take place in Salt Lake City, Utah, and shall be conducted in English.

15.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15.4 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

16. Severability

If any provision of this EULA is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

This EULA, together with the Terms of Service and Privacy Policy, constitutes the entire agreement between you and ShareTrack regarding the Software. It supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.

18. The ShareTrack Water App

The App shows an Organization's irrigation schedule and ditch water status and lets you report no water or low water to the Organization. You can use it with a company code from your Organization, with a company whose schedule is public, or by signing in with an account your Organization created. Water masters and ditch riders who are signed in can also update the water status.

• Push notifications: Push alerts are optional. The App asks for your permission before sending them, and you can turn them off at any time in the App or in your phone's settings.
• Permissions: The App asks only for permission to send notifications. It does not request access to your location, contacts, camera, photos, or microphone.
• Schedule information: The App keeps a copy of the schedule and water status for use without signal, and that copy may be out of date. Check with your Organization before relying on it for a water delivery.
• Water problem reports: Reports go to the Organization's water masters and ditch riders. The App is not an emergency service.
• Accounts: The App has no sign-up. Accounts are created by your Organization; to have yours changed or deleted, ask your Organization's administrator or email privacy@sharetrack.org.

19. Apps Downloaded from the Apple App Store and Google Play

19.1 Apple App Store

If you downloaded the App from Apple's App Store, the following terms also apply. If they conflict with the rest of this EULA, this Section 19.1 controls for the App.

• Parties: This EULA is between you and Doin only, not Apple Inc. ("Apple"). Doin, not Apple, is solely responsible for the App and its content.
• Scope of license: Your license to the App is a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (the App Store Usage Rules), except that other accounts associated with you through Family Sharing or volume purchasing may also access and use it.
• Maintenance and support: Doin is solely responsible for any maintenance and support of the App, as described in this EULA or as required by law. Apple has no obligation at all to provide maintenance or support services for the App.
• Warranty: Doin is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you; the App is free, so there is no purchase price to refund. To the maximum extent permitted by law, Apple has no other warranty obligation for the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Doin's responsibility.
• Product claims: Doin, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including (a) product liability claims, (b) any claim that the App fails to conform to an applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy, or similar laws. This EULA does not limit Doin's liability to you beyond what applicable law permits.
• Intellectual property: If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, Doin, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of the claim.
• Legal compliance: You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that the U.S. Government has designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer contact: Send questions, complaints, or claims about the App to Doin, LLC, Salt Lake City, Utah, USA, or support@sharetrack.org.
• Third-party terms: You must comply with applicable third-party terms when using the App, such as your wireless data service agreement.
• Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of this EULA. When you accept this EULA, Apple will have the right, and will be deemed to have accepted the right, to enforce it against you as a third-party beneficiary.

19.2 Google Play

If you downloaded the App from Google Play, your use of it is also subject to the Google Play Terms of Service. Google is not a party to this EULA and is not responsible for the App, its content, or its maintenance and support; Doin is. You must also comply with applicable third-party terms when using the App, such as your wireless data service agreement.

20. Contact Information

For questions, concerns, or notices regarding this EULA, contact:

• Email: legal@sharetrack.org
• App support: support@sharetrack.org
• Address: Doin, LLC, Salt Lake City, Utah, USA